Connecticut Lottery Corporation
15 Sterling Drive
Wallingford, CT 06492
860-713-2791
Request for Qualifications and Pricing (“RFQ”)
Custodial and General Cleaning Services
CLC# 202403
Deadline For Submissions: 3:00 PM EST, March 7, 2024
This document is subject to change.
The Connecticut Lottery Corporation (“CLC”), a quasi-public agency, is soliciting statements of qualification and
competitive pricing from qualified, professional, and reliable vendors for part-time custodial support and general
cleaning services for its headquarters located at 15 Sterling Drive, Wallingford, CT 06492. To participate in this
RFQ, vendors must have demonstrated prior experience servicing commercial or institutional customers with
custodial and cleaning needs similar in scope as the CLC’s and attend a mandatory pre-submission site visit of
CLC’s headquarters. Vendors must also be insured and possess all licenses, registrations, and permits to conduct
business and operate as a commercial cleaning services company in Connecticut. The selected vendor cannot
subcontract the required custodial and general cleaning services outlined in this RFQ.
This RFQ is not a contract or an offer to contract and does not obligate the CLC to make an award, negotiate, or pay
any costs or damages incurred by vendors participating in this RFQ. Unless and until a written contract resulting
from this RFQ is signed by the CLC and the selected vendor, the CLC shall have no obligations.
Site visits will occur February 26-27, 2024. Interested vendors must pre-register by emailing Purchasing Officer
Stephen Day, Stephen.Day@ctlottery.org, no later than 10:00 AM EST, February 23, 2024, and must provide their
company name, mailing address, and the names and titles of their representatives who will attend the pre-submission
site visit. Each vendor is limited to two (2) representatives.
The CLC must receive questions regarding this RFQ by 10:00 AM EST, February 28, 2024. Email questions only
to Stephen.Day@ctlottery.org. Contact with any other CLC employee, member of the CLC Board of Directors, or
State of Connecticut official concerning this RFQ may result in disqualification.
I. SCOPE OF SERVICES
The CLC is seeking part-time custodial and general cleaning services to maintain its Wallingford
headquarters in a safe, clean, orderly, and inviting condition. The selected vendor and its employees must
perform services with professionalism, discretion, and minimal disruption or interference with CLC’s
business operations.
Any resultant contract from this RFQ will be for an initial term of three (3) years. The CLC, in its sole
discretion, may extend the contract for up to three (3) additional years (in one or more extensions and in any
combination of months or years). Submissions must include pricing, in Appendix A, for the three (3) year
initial contract term, and the three (3), one (1) year-extensions.
The CLC’s headquarters is a single-story facility with an estimated 50,900 square feet of combined
office, cafeteria, and common space. The CLC requires the primary custodial services identified in
Appendix B on a weekly basis; the CLC may request other general cleaning services on an as needed
basis at other times during the contract (e.g., floor waxing, carpet cleaning).
Service areas will include the CLC’s lobby/claims area, cafeteria, executive wing bathrooms, common
areas, hallways, as well as trash and recycling collection from staff offices and workstations. Service areas
may change during the contract.
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The selected vendor must assign a minimum of two (2) employees to perform the services during the
contract – one (1) primary custodian and one (1) back-up custodian. Current custodial services at CLC are
generally performed by a primary custodian from 7:00 am to 11:00 am, Monday through Friday. The
service schedule may vary according to the CLC’s needs and is subject to state holidays and other CLC
planned and unplanned office closures. The selected vendor may deploy the back-up custodian in the event
the primary custodian becomes unavailable (e.g., illness, emergencies, inclement weather) or if the CLC
requests the services of both workers. Nothing prevents the selected vendor from employing more than two
(2) employees, at its sole cost and expense.
As of the issuance of this RFQ, the selected vendor and its assigned custodians are not required to obtain
separate vendor and occupational licenses from the Connecticut Department of Consumer Protection
(“DCP”) to service the CLC’s account. Licensing may be required at a later date during the contract if the
DCP so determines.
The selected vendor will perform all work in a safe, workmanlike, and courteous manner, which may
involve temporarily closing off areas being serviced to prevent potential injury to CLC staff and visitors.
The selected vendor must be responsive and adaptive to the CLC’s needs, concerns, and feedback,
demonstrating flexibility to accommodate changes, special events, and unforeseen circ*mstances. Working
closely with CLC staff, the selected vendor will ensure proper supervision, scheduling, coordination of
services, and ascertaining project needs.
II. SUBMISSION & CONTENT REQUIREMENTS
A. Submission Requirements
The CLC must receive submissions by 3:00 PM EST, March 7, 2024. Proposals must be sent in pdf
format to Stephen.Day@ctlottery.org with email subject line “Submission – Custodial Services RFQ
CLC202403”.
Public Copy Requirement: The CLC is subject to the Connecticut Freedom of Information Act
(“FOIA”). This means that any information vendors provide to the CLC could be shared with the
public. The CLC strongly recommends that vendors not include any proprietary or confidential
information in their submissions. If a vendor chooses to include proprietary or confidential information
in its submission, then it must provide the CLC a second copy of its submission labeled “Public Copy”
with this information redacted. The CLC will not honor submissions with general proprietary notices
or markings, or that use page headers or footers that arbitrarily mark all pages “confidential.”
Furthermore, pricing, resumes, copyrighted materials, and marketing information has been found to be
subject to public disclosure. Despite what a vendor redacts as protected information, the final
determination as to whether it is subject to public disclosure resides solely with the CLC. The CLC
will interpret a vendor’s failure to provide a “Public Copy” as the vendor’s acknowledgment that its
submission contains no protected information, and the CLC may disclose the submission to the public
upon request without notice or liability to the vendor.
B. Content Requirements
Submissions must conform to the requirements of this RFQ and demonstrate the experience,
competence, and capabilities of the vendor and the qualifications of the particular staff to be assigned
to this engagement. Submissions must also demonstrate the vendor’s understanding of the services to
be performed and its commitment to perform the work. Submissions must include the information
below and must be labeled as such.
1. Point of Contact
Vendor point of contact for this RFQ with name, address, telephone number, email address, and
website for the vendor.
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2. Vendor Profile
Vendor details including history, number of employees, and, if applicable, whether vendor is a
diverse business enterprise.
3. Qualifications and Experience
The names, qualifications, and experience of all personnel that will be assigned to the CLC’s
account, including, primary and backup custodians and supervisors.
4. References
Descriptions of similar custodial support and general cleaning services completed by vendor
within the last three (3) years, including reference contacts.
5. Business Licenses, Permits, Registrations, or Certifications
Copies of any business licenses, permits, registrations, or certifications possessed that are pertinent
to the services herein and/or required by federal, state, and local laws. A copy of a DBE
certification, if applicable, should be included as part of the vendor’s submission to this RFQ.
6. Additional Service Offerings
Identify any other custodial or general cleaning services offered by the vendor that are not outlined
in Appendix B.
7. Price Quote
Vendors must provide a Price Quote (Appendix A) completed and signed. This template provides
a consistent format that all vendors must use to submit pricing. The CLC will not accept pricing
submitted on vendor quotation forms. Further, vendors should not include their standard terms and
conditions, unless expressly requested by the CLC.
8. Required State Certifications
Vendors must include with their submissions a signed Campaign Contribution Certification, OPM
Form 1 (ct.gov).
III. GENERAL TERMS & CONDITIONS
In addition to the requirements found elsewhere in this RFQ, any resultant contract between the CLC and
the selected vendor will include the following provisions or substantially similar provisions:
A. The selected vendor will be solely responsible and fully liable for performing all services, and will be
the CLC’s point of contact for all issues under, and requirements of, the contract. The CLC will
monitor the effectiveness and efficiency of vendor staff and may request additions or replacements of
staff as necessary. The CLC has the right at any time to direct the immediate removal and replacement
of any staff that the CLC, in its sole judgment, finds unfit or whose conduct is detrimental to the
CLC’s best interests.
B. The selected vendor will be solely and fully responsible and liable for its acts and omissions and those
of its staff as well as for any alleged breach or default of the contract by it and its staff. This obligation
will include indemnification, defense, and payment of damages, awards, settlements, attorney’s fees,
and other costs and expenses in connection with any third party demand or action brought against the
CLC or the State of Connecticut (including its agencies), and each of their respective directors,
officers, employees, or representatives arising from such acts and omissions or alleged breach or
default.
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C. The selected vendor must maintain general liability, automobile, workers compensation, and fidelity
bond/crime insurance covering its services, and provide a certificate of insurance per insurance
requirements to be provided by the CLC after award.
D. The selected vendor will preserve and make available to the CLC and other authorized entities or
individuals all books and records relating to their performance (“Records”) during the contract and for
no fewer than five (5) full years from the date of final payment by the CLC. Records must be
maintained in a manner and form that makes them readily accessible and easy to understand for audit
and assessment.
E. The “Mandatory State Contract Provisions” found on the CLC’s website
(https://www.ctlottery.org/ProcurementForms) will be incorporated by reference and made a part of
the contract as if fully set forth therein. The inclusion of all or some of these mandatory provisions is
dependent upon the overall value of the contract.
IV. CLC RESERVATIONS
In addition to any rights set forth elsewhere in this RFQ, the CLC reserves the right to take any of the
following actions, in its sole discretion, at any time:
A. Accept or reject any or all submissions, in whole or in part, and to award or not award a contract based
on submissions received;
B. Waive any mandatory, non-material specification(s) that cannot be complied with by all vendors;
C. Waive any informality in the RFQ process if doing so, as determined solely by the CLC, is in the
CLC’s best interest;
D. Conduct discussions with any or all vendors for the purpose of clarification and/or modification of
their submissions, or to request best and final terms from vendors deemed most qualified to provide the
required services and with submissions within an acceptable competitive range;
E. Arrange to receive services sought under this RFQ from other providers, or perform the services itself;
F. Solicit additional and/or new submissions from anyone;
G. Clarify, supplement, modify, suspend, or terminate this RFQ in whole or in part, or withdraw and
reissue a new RFQ, including an RFQ with terms and conditions materially different from this RFQ;
H. Obtain information from any and all sources concerning a vendor that the CLC considers relevant to
this RFQ, and to consider such information in evaluating the vendor’s submission;
I. Make a whole award, multiple awards, a partial award, or no award;
J. Disqualify any vendor whose conduct and/or submission fails to conform to the requirements of this
RFQ;
K. Negotiate contract provisions, including provisions not found in this RFQ, with one or more potential
vendors in any manner the CLC deems fit (negotiations may be held with multiple vendors
concurrently or on an individual basis at separate times as the CLC determines); and
L. Set aside the original selected vendor if the CLC determines that the vendor is unable to fulfill the
CLC’s requirements for any reason. The CLC may, but shall not be obligated to, award the contract to
a different responsible vendor.
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Request for Qualifications and Pricing (“RFQ”)
Custodial and General Cleaning Services
CLC# 202403
Appendix A
Price Quote
In submitting this Price Quote, the vendor acknowledges and agrees that:
a. Pricing will be fixed for the duration of the contract and include all direct, ancillary, and other
expenses associated with services, unless the CLC agrees in writing to pay these expenses prior to the
expense being incurred. The CLC will not pay travel or fuel expenses.
b. The Connecticut Lottery Corporation will make no, and have no liability to make, additional payment
of any kind for the services performed under the price(s) as proposed.
The CLC is exempt from paying all Connecticut state taxes, including sales and use taxes, as well as certain federal
taxes. Vendor shall not charge the CLC any such taxes on products/services.
Custodial
Services
Hourly
Rate
Weekly
Rate
Other General
Cleaning
Services
Hourly Weekly
Rate
Rate
1st Year $
$
$
$
2nd Year $
$
$
$
3rd Year $
$
$
$
1st Year
Ext.
$
$
$
$
2nd Year
Ext.
$
$
$
$
3rd Year
Ext.
$
$
$
$
NOTE:
The weekly rate is determined as twenty (20) hours.
Price proposals must clearly identify any other pricing assumptions.
By: ________________________________________
(Print name)
Title: ________________________________
_________________________________________
(Signature)*
Date: ________________________________
*NOTE: In order to be considered valid, this Price Quote must be signed by a principal officer or owner of the
business entity that is submitting the Quote.
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This page summarizes the opportunity, including an overview and a preview of the attached documents.
